← All case studies

Solution recommenders · Case study

Matching SD-WAN Solutions to Customer Priorities

A guided tool that recommends an SD-WAN approach based on the customer’s network and business priorities.

ClientAn enterprise network services provider
DeliveryDigital Apple
Anonymised recreation of the Matching SD-WAN Solutions to Customer Priorities application screens
Anonymised recreation from project screens · Sample data · View full-size image

The challenge

Our client needed to help sales distinguish between three partner-led SD-WAN approaches. The best fit changes with the customer’s site profile, network complexity and priorities. A product list alone could not explain why a security-led network, a complex multinational deployment or a repeatable branch rollout might call for different solutions.

What we delivered

  • Built a solution recommender that first identifies the customer profile, then explores challenges and desired business outcomes.
  • Guided users through priorities such as security, application performance, resilience, cloud adoption, deployment speed and cost.
  • Directed each path to a suitable partner solution, with an explanation of its strengths and the business benefits relevant to that scenario.
  • Kept the customer’s choices visible through the journey so the final recommendation had a clear rationale.

Business value

Gives sales teams a repeatable discovery and recommendation framework across three partner solutions. Helps customers understand why a particular SD-WAN approach suits their network, rather than receiving a vendor name without context.

Have a similar application in mind?

Talk to us about the tool you need and how we can help build it.

Discuss your project →

Related case studies

Anonymised Simplifying Microsoft 365 Licence Selection application screensSolution recommenders

Simplifying Microsoft 365 Licence Selection

An Excel licence-selection model converted into a guided tool that recommends Microsoft 365 licences for different employee needs.

Read case study →
Anonymised Matching SSE and SASE Options to Customer Priorities application screensSolution recommenders

Matching SSE and SASE Options to Customer Priorities

A guided tool that helps sales explain which SSE or SASE approach fits the customer’s security and networking needs.

Read case study →